Privacy Policy

Last updated: 07/11/2026

La Cucina Israel, לה קוצ'ינה ("we") respects the privacy of users of https://la-cucina.co.il/. This policy explains what we collect, why, who receives it, how long we keep it and what your rights are, in accordance with the Israeli Protection of Privacy Law, 5741-1981 (including Amendment 13) and its regulations.

1. Controller

  • La Cucina Israel, לה קוצ'ינה, 512775719
  • רחוב הקישון 16, בני ברק
  • Email: lacucina@walla.com
  • Privacy contact: ניר גולן – lacucina@walla.com

2. Data we collect

  • Contact details (name, phone, email)
  • Order and shipping details
  • Usage and browsing data
  • Cookie and advertising identifiers
  • Content you submit (comments, files, chat messages)
  • ID / company number (for invoices)

Sources: information you give us (forms, orders, registration, chat), information collected automatically (cookies and similar technologies) and information from our service providers (e.g. payment confirmation). You are not legally required to provide personal data; without required fields we cannot provide the service.

3. Purposes

  • Providing the service, orders and delivery
  • Responding to inquiries and customer support
  • Invoicing and legal obligations
  • Analytics and improving the site
  • Personalized content and offers

We do not use data for a purpose other than the one it was given for without your consent. An email given for an order or invoice is not used for marketing without separate consent.

4. Direct marketing

We do not send marketing messages.

5. Who receives the data

We never sell personal data. We share it only with service providers acting on our behalf, under confidentiality and security obligations:

Provider Purpose Data Location
Google Fonts Functionality כתובת IP ארה"ב
YouTube (סרטונים מוטמעים) Functionality מזהי Cookie, IP ארה"ב
Ofnoacomps CRM Service provider פרטי לידים ולקוחות אתר זה
שירותי בינה מלאכותית (OpenAI / Anthropic וכו') Service provider תוכן שיחות/טפסים שנשלח לעיבוד ארה"ב
WhatsApp (כפתור צ'אט) Functionality מספר טלפון ותוכן שיחה (אצל Meta) ארה"ב

6. International transfers

Some providers store data outside Israel (including the US and the EU), in accordance with the Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 2001.

7. Cookies

Necessary cookies always run. Analytics and marketing cookies run only after you accept them in the cookie banner; you can change your choice at any time via "Cookie settings" at the bottom of the site.

8. Retention

We keep data only as long as needed for its purpose and as required by law (tax records – 7 years; contact inquiries – up to 24 months; consent records – while valid and for the limitation period). Then it is deleted or anonymized.

9. Security

HTTPS/TLS, least-privilege access control, multi-factor authentication for administrators, updates, backups, access logs and vetted vendors, in line with the Privacy Protection (Data Security) Regulations, 2017. Card details are processed by the payment provider and not stored on the site.

10. Your rights

You may access your data, request correction or deletion of data that is inaccurate, incomplete, unclear or outdated, unsubscribe from marketing and withdraw consent. Use our privacy request form or email lacucina@walla.com. We verify your identity and respond within 30 days.

11. Changes and contact

We update this policy on any material change. Questions: lacucina@walla.com.

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